Maui Kuʻia Estate Chocolate, Inc. TERMS OF SERVICE

We strive to ship all orders within 48 hours of when our shipping department receives them. Please note that the shipping department operates Monday through Thursday. Orders placed on non-operational days (Friday–Sunday) will be received and processed starting Monday.

Shipping Carriers:

• Mainland: We ship via FedEx 2Day to Alaska and the continental U.S. Delivery typically occurs within two business days from the date your order is shipped from our facility.
• Interisland: FedEx Priority Overnight, UPS, and USPS
  

Shipping Schedule:

• Cooler months: Typically Monday through Thursday

• Warmer months: Typically Monday through Wednesday
  This seasonal adjustment helps prevent the possibility of your package being exposed to heat over the weekend while in transit. During warmer months, this may occasionally result in a slight delay in shipping.

If you have any special requests for your order, please include a note at checkout and we will do our best to accommodate them.

Once your order leaves our factory, the shipping carrier assumes responsibility for delivery. While we are not liable for mis-shipments, delays, or other issues caused by the carrier, we want to ensure your chocolate arrives in the best possible condition. If you experience any shipping issues, please contact us—we’re happy to work with you to resolve the situation.